📦 Shipping Information
We aim to make your neuroVIZR experience as seamless as possible — from ordering to delivery.
We offer free shipping on all orders and ensure you receive your device quickly and reliably.
Below you’ll find our estimated shipping times and cost details by country:
| Destination | Estimated Delivery Time | Shipping Cost |
|---|---|---|
| neuroVIZR shipping to United Kingdom (UK) | 3–7 working days | Free Shipping |
| neuroVIZR shipping to Germany | 3–7 working days | Free Shipping |
| neuroVIZR shipping to France | 3–7 working days | Free Shipping |
| neuroVIZR shipping to Italy | 3–7 working days | Free Shipping |
| neuroVIZR shipping to Netherlands | 3–7 working days | Free Shipping |
| neuroVIZR shipping to Portugal | 3–7 working days | Free Shipping |
| neuroVIZR shipping to Spain | 3–7 working days | Free Shipping |
| neuroVIZR shipping to Ireland | 3–7 working days | Free Shipping |
| neuroVIZR shipping to Norway | 3–7 working days | Free Shipping |
✉️ Important Shipping Notes:
- All orders are processed within 24–48 hours after payment confirmation.
- You will receive a tracking number once your order has been dispatched.
- Customs or VAT fees (where applicable) are the buyer’s responsibility.
We are committed to delivering your neuroVIZR experience quickly, safely, and hassle-free!
Frequently Asked Questions about Shipping
How long does it take to receive my neuroVIZR?
Your neuroVIZR will arrive within 3–7 working days after dispatch, depending on your location.
Is shipping really free?
Yes! We offer free shipping on all orders to the United Kingdom, Germany, France, Italy, Netherlands, Portugal, Spain, Ireland, Norway and all over EU.
Will I receive a tracking number?
Absolutely. As soon as your order is processed and shipped, you will receive an email with your tracking information to monitor your delivery.
Do I need to pay any customs duties or VAT?
Depending on your country’s regulations, there might be customs or VAT fees upon arrival. These are the responsibility of the customer.
How quickly do you process orders?
We process all orders within 24–48 hours after payment confirmation. You’ll be notified as soon as your package is on its way.
What if my package is delayed?
While delays are rare, they can happen. If you haven’t received your neuroVIZR within the expected timeframe, please contact our support team at [email protected], and we’ll assist you immediately.